Strategic Continuous Process Improvement

Strategic Continuous Process Improvement
  • Author : Gerhard Plenert
  • Publisher : McGraw Hill Professional
  • Pages : 258
  • Relase : 2011-10-24
  • ISBN : 9780071767187

Strategic Continuous Process Improvement Book Review:

Proven methods for achieving continuous process improvement Resolve "quality chaos" by creating a link between quality problems and their optimal solutions. With a focus on building an integrated quality environment, Strategic Continuous Process Improvement: Which Quality Tools to Use and When to Use Them begins by discussing the different types of continuous process improvement (CPI) systems available. This practical guide explains how to implement a strategic performance model and select and integrate appropriate metrics to achieve desired results. Tested techniques for executing an improvement process are included along with real-world examples. The book concludes with a plan to help you sustain an ongoing culture of continuous quality improvement in your organization. Find out how to: Identify CPI opportunities Evaluate various CPI options using comparative benchmarks Understand the characteristics of each quality option Map CPI characteristics against quality problems Select the appropriate tool to fit a specific quality problem Recognize the role of governance and performance reviews Cascade and communicate CPI throughout your organization Move the needle toward successful process optimization

Hoshin Kanri

Hoshin Kanri
  • Author : David Hutchins
  • Publisher : CRC Press
  • Pages : 308
  • Relase : 2016-07-22
  • ISBN : 9781317121237

Hoshin Kanri Book Review:

The results of the quality revolution have been mixed. Global competition has elevated the most successful companies, in terms of providing goods and services, but even then initiatives such as total quality, business process re-engineering and Six Sigma have been heralded as the solution, only to have been replaced with the next 'big thing' when it came along. Hoshin Kanri is not the next big thing in quality, it is a strategic approach to continuous improvement that provides a context for all of the individual elements such as Six Sigma or Lean Manufacturing. David Hutchins' Hoshin Kanri shows you how to develop a dynamic vision for continuous improvement; to implement effective policies to support it; to link key performance indicators to Six Sigma, Lean Manufacturing and Kaizen and to sustain a strategy-led programme for improving business performance.

Strategic Continuous Process Improvement

Strategic Continuous Process Improvement
  • Author : Gerhard Plenert
  • Publisher : McGraw Hill Professional
  • Pages : 256
  • Relase : 2011-11-29
  • ISBN : 9780071767194

Strategic Continuous Process Improvement Book Review:

Proven methods for achieving continuous process improvement Resolve "quality chaos" by creating a link between quality problems and their optimal solutions. With a focus on building an integrated quality environment, Strategic Continuous Process Improvement: Which Quality Tools to Use and When to Use Them begins by discussing the different types of continuous process improvement (CPI) systems available. This practical guide explains how to implement a strategic performance model and select and integrate appropriate metrics to achieve desired results. Tested techniques for executing an improvement process are included along with real-world examples. The book concludes with a plan to help you sustain an ongoing culture of continuous quality improvement in your organization. Find out how to: Identify CPI opportunities Evaluate various CPI options using comparative benchmarks Understand the characteristics of each quality option Map CPI characteristics against quality problems Select the appropriate tool to fit a specific quality problem Recognize the role of governance and performance reviews Cascade and communicate CPI throughout your organization Move the needle toward successful process optimization

A Guide to Continuous Improvement Transformation

A Guide to Continuous Improvement Transformation
  • Author : Aristide van Aartsengel,Selahattin Kurtoglu
  • Publisher : Springer Science & Business Media
  • Pages : 204
  • Relase : 2013-03-02
  • ISBN : 9783642359040

A Guide to Continuous Improvement Transformation Book Review:

This book enables enterprise business leaders - from CEOs to supervisors - to understand what "Continuous Improvement" is, why it is probably the best answer to improved business performance in years, and how to put it to work in the unique environment of a specific organization. The book examines what is at the core of "Continuous Improvement" and delves deeper into the elements and constituents necessary to take an organization to the next level to ensure its continued, long-term existence. It provides guidance to enterprise management and to professionals engaged in the implementation of a "Continuous Improvement" initiative and enables them to structure and manage its implementation successfully. It also provides tools to quickly assess where an enterprise business stands in terms of strategic management and "Continuous Improvement".​

Transforming Health Care Scheduling and Access

Transforming Health Care Scheduling and Access
  • Author : Institute of Medicine,Committee on Optimizing Scheduling in Health Care
  • Publisher : National Academies Press
  • Pages : 154
  • Relase : 2015-08-24
  • ISBN : 9780309339223

Transforming Health Care Scheduling and Access Book Review:

According to Transforming Health Care Scheduling and Access, long waits for treatment are a function of the disjointed manner in which most health systems have evolved to accommodate the needs and the desires of doctors and administrators, rather than those of patients. The result is a health care system that deploys its most valuable resource--highly trained personnel--inefficiently, leading to an unnecessary imbalance between the demand for appointments and the supply of open appointments. This study makes the case that by using the techniques of systems engineering, new approaches to management, and increased patient and family involvement, the current health care system can move forward to one with greater focus on the preferences of patients to provide convenient, efficient, and excellent health care without the need for costly investment. Transforming Health Care Scheduling and Access identifies best practices for making significant improvements in access and system-level change. This report makes recommendations for principles and practices to improve access by promoting efficient scheduling. This study will be a valuable resource for practitioners to progress toward a more patient-focused "How can we help you today?" culture.

Process Improvement Essentials

Process Improvement Essentials
  • Author : James R. Persse, PhD
  • Publisher : "O'Reilly Media, Inc."
  • Pages : 352
  • Relase : 2006-09-14
  • ISBN : 9780596553845

Process Improvement Essentials Book Review:

Today, technology has become too much a part of overall corporate success for its effectiveness to be left to chance. The stakes are too high. Fortunately, the idea of 'quality management' is being reinvigorated. In the last decade process programs have become more and more prevalent. And, out of all the available options, three have moved to the top of the chain. These three are: The 9001:2000 Quality Management Standard from the International Standards Organization; The Capability Maturity Model Integration from the Software Engineering Institute; and Six Sigma, a methodology for improvement shaped by companies such as Motorola, Honeywell, and General Electric. These recognized and proven quality programs are rising in popularity as more technology managers are looking for ways to help remove degrees of risk and uncertainty from their business equations, and to introduce methods of predictability that better ensure success. Process Improvement Essentials combines the foundation needed to understand process improvement theory with the best practices to help individuals implement process improvement initiatives in their organization. The three leading programs: ISO 9001:2000, CMMI, and Six Sigma--amidst the buzz and hype--tend to get lumped together under a common label. This book delivers a combined guide to all three programs, compares their applicability, and then sets the foundation for further exploration. It's a one-stop-shop designed to give you a working orientation to what the field is all about.

Agile Strategy Management

Agile Strategy Management
  • Author : Soren Lyngso
  • Publisher : CRC Press
  • Pages : 444
  • Relase : 2017-12-04
  • ISBN : 9781351122818

Agile Strategy Management Book Review:

Your strategic initiatives are constantly under fire due to the evolving nature of markets, technology, laws, and government. To ensure your strategy succeeds, it must remain flexible while confronting these shifting challenges. Agile Strategy Management: Techniques for Continuous Alignment and Improvement explains how to achieve this flexibility by building agility into the initiation, development, implementation, and governance of your strategic initiatives. The book details what it takes to initiate, develop, implement, and govern a healthy strategy that delivers the benefits expected by all stakeholders. It presents insights gained by the author’s organization over the last 25 years helping their clients achieve success with their strategic initiatives. Filled with real-world examples and case studies, it illustrates wide-ranging situations where the author’s company helped clients reach important business objectives. Readers can use the book to look up examples that describe the various ways to use agile methods and techniques for critical business functions, including: Scope definition of strategic initiatives Stakeholder identification Team building Project and program quality management Change management Procurement of resources Solution development, implementation, and quality management Strategy governance In this book, you will find guidelines that explain how to establish internal organizations for change and how to ensure these intermediate organizations stay motivated until final solution delivery. Presenting success stories as well as major blunders, the book can help you avoid many of the pitfalls that other organizations have experienced while governing their strategic initiatives.

Kaizen: The Key To Japan's Competitive Success

Kaizen: The Key To Japan's Competitive Success
  • Author : Masaaki Imai
  • Publisher : McGraw-Hill Education
  • Pages : 314
  • Relase : 1986
  • ISBN : 007554332X

Kaizen: The Key To Japan's Competitive Success Book Review:

For the professional manager or student of management, a comprehensive handbook of 16 Kaizen management practices that can be put to work. KAIZEN uses more than 100 examples in action and contains 15 corporate case studies.

The Toyota Way to Continuous Improvement: Linking Strategy and Operational Excellence to Achieve Superior Performance

The Toyota Way to Continuous Improvement: Linking Strategy and Operational Excellence to Achieve Superior Performance
  • Author : Jeffrey K. Liker,James K. Franz
  • Publisher : McGraw Hill Professional
  • Pages : 448
  • Relase : 2011-04-15
  • ISBN : 0071762159

The Toyota Way to Continuous Improvement: Linking Strategy and Operational Excellence to Achieve Superior Performance Book Review:

Building upon the international bestselling Toyota Way series of books by Jeffrey Liker, The Toyota Way to Continuous Improvement looks critically at lean deployments and identifies the root causes of why most of them fail. The book is organized into three major sections outlining: Why it is critical to go beyond implementing lean tools and, instead, build a culture of continuous improvement that connects operational excellence to business strategy Case studies from seven unique industries written from the perspective of the sensei (teacher) who led the lean transformation Lessons about transforming your own vision of an ideal organization into reality Section One: Using the Plan-Do-Check-Adjust (PDCA) methodology, Liker and Franz contrast true PDCA thinking to that of the popular, superficial approach of copying "lean solutions." They describe the importance of developing people and show how the Toyota Way principles support and drive continuous improvement. Explaining how lean systems and processes start with a purpose that provides a true north direction for all activities, they wrap up this section by examining the glaring differences between building a system of people, processes, and problem- solving that is truly lean versus that of simply trying to "lean out" a process. Section Two: This section brings together seven case studies as told by the sensei who led the transformation efforts. The companies range from traditional manufacturers, overhaul and maintenance of submarines, nuclear fuel rod production, health care providers, pathology labs, and product development. Each of these industries is different but the approaches used were remarkably similar. Section Three: Beginning with a composite story describing a company in its early days of lean implementation, this section describes what went right and wrong during the initial implementation efforts. The authors bring to light some of the difficulties the sensei faces, such as bureaucracies, closed-minded mechanical thinking, and the challenges of developing lean coaches who can facilitate real change. They address the question: Which is better, slow and deep organic deployment or fast and broad mechanistic deployment? The answer may surprise you. The book ends with a discussion on how to make continuous improvement a way of life at your company and the role of leadership in any lean transformation. The Toyota Way to Continuous Improvement is required reading for anyone seeking to transcend his or her tools-based approach and truly embrace a culture of continuous improvement.

Strategy and Business Process Management

Strategy and Business Process Management
  • Author : Carl F. Lehmann
  • Publisher : CRC Press
  • Pages : 295
  • Relase : 2016-04-19
  • ISBN : 9781439890240

Strategy and Business Process Management Book Review:

This book prepares readers to master an IT and managerial discipline quickly gaining momentum in organizations of all sizes - Business Process Management (BPM). It describes how BPM treats processes as a portfolio of strategic assets that create and deliver customer and shareholder value and adapt, when necessary, enabling competitive advantage thr

Out of the Present Crisis

Out of the Present Crisis
  • Author : Terence T. Burton
  • Publisher : CRC Press
  • Pages : 301
  • Relase : 2012-05-21
  • ISBN : 9781466504448

Out of the Present Crisis Book Review:

Today, organizations have achieved an overall failure rate above 80 percent with Lean, Six Sigma, Lean Six Sigma, and continuous improvement in general. This is certainly not due to a shortage of books, consultants, and other online resources about the methodologies and tools, or the success stories of Toyota and others. However, it is due to a shortage of knowledge and practice about the most critical success factors of improvement: leadership, sustaining infrastructure, behavioral and cultural transformation, and now emerging technology. These factors produce 90 percent of the success with continuous and sustainable improvement; the methodologies and tools represent an irrelevant 10 percent. For decades, most organizations have focused on this quick and easy, irrelevant 10 percent through an endless series of fad, in-vogue improvement programs as they attempt to mimic the best-in-class practices of the most successful organizations. Out of the Present Crisis: Rediscovering Improvement in the New Economy is the contemporary version of Deming’s famous 1982 book, "Out of the Crisis." The author builds a solid case for organizations to aggressively pursue the next generation of systematic and sustainable improvement through a combined strategy of Deming’s back-to-basics, innovation and breakthrough thinking, integration of emerging and enabling technology, and adaptive improvement across diverse environments and industries. The book’s practical, pragmatic style is backed up by many real world examples and personal experiences. If you're looking for another book about Lean or Six Sigma "tools" this is not it. But it is a book about how to achieve lasting success by making improvement the cultural standard of excellence and living code of conduct in organizations. This popular book provides executives with an up-to-date and proven reference guide for rediscovering successful systematic and sustainable improvement in today’s economy. The author demonstrates the importance of viewing improvement as a continuous manageable "process" and covers the most critical success factors of leadership, sustaining infrastructure, behavioral and cultural transformation, and emerging technology in a practical, no-nonsense, "how-to-do" style. The book provides specific guidance for all industries including public and private corporations, hospitals, financial services, airlines, municipalities, and federal, state, and local governments.

Always Making Progress

Always Making Progress
  • Author : Ian Madden
  • Publisher : CRC Press
  • Pages : 260
  • Relase : 2022-04-19
  • ISBN : 9781000570175

Always Making Progress Book Review:

This book guides process-industry professionals from the implementation of the basic foundations of Continuous Improvement (CI) through to an organization where CI is a “way of life” and a defining feature of the culture of the organization. The readers of this book are seeking solutions to such pressing issues as: • Eliminating accidents and near misses. • Reducing customer complaints. • Improving customer delivery performance. • Elimination of accidents and near misses. • Reducing customer complaints. • Improving customer delivery performance. • Introducing new products. • Improving staff productivity. • Removing costs to meet the budget. • Dealing with absence and poor morale. • Improving staff retention. This book provides them with guidance on how to address issues in these areas in a way that enables improvements to be realized quickly but not at the expense of a long-term goal of a sustainable Continuous Improvement culture. In addition, this book presents the implementation of CI as a cyclical journey with no endpoint. The stages are ordered in a sequence that enables the reader to get started in their area of the company and build up the elements without the need for an overall organizational strategy at the beginning. Continuous Improvement is a vast subject with many takes on principles, approaches, and tools. This book is about how all the fundamentals of these areas fit together and, as such, covers only some of them. However, within the bibliography, I have signposted the books that have guided me during my career and which go into the principles, approaches, and tools further.

Continuous Quality Improvement in Higher Education

Continuous Quality Improvement in Higher Education
  • Author : John R. Dew,Molly McGowan Nearing
  • Publisher : Greenwood Publishing Group
  • Pages : 222
  • Relase : 2004
  • ISBN : 0275983897

Continuous Quality Improvement in Higher Education Book Review:

Continuous improvement is so important for leaders in higher education today because they find it now being embedded in the re-accreditation process for many accrediting associations.

The Sayings of Shigeo Shingo

The Sayings of Shigeo Shingo
  • Author : Shigeo Shingo
  • Publisher : Routledge
  • Pages : 190
  • Relase : 2018-05-04
  • ISBN : 9781351409155

The Sayings of Shigeo Shingo Book Review:

Here is a great introduction to the remarkable mind of Shigeo Shingo, indisputably one of the great forces in manufacturing. In this soft cover book, Dr. Shingo describes his approach to manufacturing improvements, developed and refined over the course of a brilliant career. He called it the Scientific Thinking Mechanism (STM). The Sayings of Shigeo Shingo leads you through the five stages of STM, with appropriate examples taken from notes Dr. Shingo collected during his consulting trips to American and Japanese plants. It shows how, in many cases, the most brilliant ideas are often so simple they're overlooked. Or they're dismissed because they seem ridiculous: - A Japanese plant, after first rejecting the idea as too silly, finds that unhulled rice is ideal for smoothing the rough surfaces on pressure-formed ebonite switches - Granville-Phillips, in Boulder, Colorado, reduced defects to zero in one process after Dr. Shingo suggested illuminating circuit boards from below to reduce errors involved in the insertion of diodes and resistors The Sayings of Shigeo Shingo is must reading for plant managers and engineers. It formalizes the powerful and creative way of thinking that Shingo himself used time and again to overcome problems that seemed virtually insurmountable.

Continuous School Improvement

Continuous School Improvement
  • Author : Mark A. Smylie
  • Publisher : Corwin Press
  • Pages : 192
  • Relase : 2009-12-10
  • ISBN : 9781452272221

Continuous School Improvement Book Review:

This volume from the Leadership for Learning series outlines best practices for sustaining improvement and demonstrates how to set goals, develop trust, and build a culture of responsibility.

Hoshin Kanri

Hoshin Kanri
  • Author : Mr David Hutchins
  • Publisher : Gower Publishing, Ltd.
  • Pages : 309
  • Relase : 2012-09-28
  • ISBN : 9781409458272

Hoshin Kanri Book Review:

The results of the quality revolution have been mixed. Global competition has elevated the most successful companies, in terms of providing goods and services, but even then initiatives such as total quality, business process re-engineering and Six Sigma have been heralded as the solution, only to have been replaced with the next 'big thing' when it came along. Hoshin Kanri is not the next big thing in quality, it is a strategic approach to continuous improvement that provides a context for all of the individual elements such as Six Sigma or Lean Manufacturing. David Hutchins' Hoshin Kanri shows you how to develop a dynamic vision for continuous improvement; to implement effective policies to support it; to link key performance indicators to Six Sigma, Lean Manufacturing and Kaizen and to sustain a strategy-led programme for improving business performance.

Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results

Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results
  • Author : Mike Rother
  • Publisher : McGraw Hill Professional
  • Pages : 400
  • Relase : 2009-09-04
  • ISBN : 0071639853

Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results Book Review:

"Toyota Kata gets to the essence of how Toyota manages continuous improvement and human ingenuity, through its improvement kata and coaching kata. Mike Rother explains why typical companies fail to understand the core of lean and make limited progress—and what it takes to make it a real part of your culture." —Jeffrey K. Liker, bestselling author of The Toyota Way "[Toyota Kata is] one of the stepping stones that will usher in a new era of management thinking." —The Systems Thinker "How any organization in any industry can progress from old-fashioned management by results to a strikingly different and better way." —James P. Womack, Chairman and Founder, Lean Enterprise Institute "Practicing the improvement kata is perhaps the best way we've found so far for actualizing PDCA in an organization." —John Shook, Chairman and CEO, Lean Enterprise Institute This game-changing book puts you behind the curtain at Toyota, providing new insight into the legendary automaker's management practices and offering practical guidance for leading and developing people in a way that makes the best use of their brainpower. Drawing on six years of research into Toyota's employee-management routines, Toyota Kata examines and elucidates, for the first time, the company's organizational routines--called kata--that power its success with continuous improvement and adaptation. The book also reaches beyond Toyota to explain issues of human behavior in organizations and provide specific answers to questions such as: How can we make improvement and adaptation part of everyday work throughout the organization? How can we develop and utilize the capability of everyone in the organization to repeatedly work toward and achieve new levels of performance? How can we give an organization the power to handle dynamic, unpredictable situations and keep satisfying customers? Mike Rother explains how to improve our prevailing management approach through the use of two kata: Improvement Kata--a repeating routine of establishing challenging target conditions, working step-by-step through obstacles, and always learning from the problems we encounter; and Coaching Kata: a pattern of teaching the improvement kata to employees at every level to ensure it motivates their ways of thinking and acting. With clear detail, an abundance of practical examples, and a cohesive explanation from start to finish, Toyota Kata gives executives and managers at any level actionable routines of thought and behavior that produce superior results and sustained competitive advantage.

Continuous Quality Improvement in Health Care

Continuous Quality Improvement in Health Care
  • Author : Curtis P. McLaughlin,Arnold D. Kaluzny
  • Publisher : Jones & Bartlett Learning
  • Pages : 696
  • Relase : 2004
  • ISBN : 076372629X

Continuous Quality Improvement in Health Care Book Review:

Health Administration

The ASQ Certified Quality Improvement Associate Handbook

The ASQ Certified Quality Improvement Associate Handbook
  • Author : Grace L. Duffy
  • Publisher : Quality Press
  • Pages : 277
  • Relase : 2020-03-01
  • ISBN : 9781951058142

The ASQ Certified Quality Improvement Associate Handbook Book Review:

The ASQ Certified Quality Improvement Associate (CQIA) certification introduces the basics of quality to organizations and individuals who are new to quality. This book, and the Body of Knowledge (BoK) it supports, form a foundation for applying proven quality principles and practices that are used around the world. This handbook follows the CQIA span in both content and sequence. Let it serve as your guide in preparing for the ASQ CQIA examination, and refer to it frequently as you learn and implement these ideas and tools in your organization.

An Executive’s Guide to Software Quality in an Agile Organization

An Executive’s Guide to Software Quality in an Agile Organization
  • Author : Navid Nader-Rezvani
  • Publisher : Apress
  • Pages : 195
  • Relase : 2018-08-16
  • ISBN : 9781484237519

An Executive’s Guide to Software Quality in an Agile Organization Book Review:

Utilize a set of practical guidelines to help your Agile organization elevate software design quality as an important business driver to achieve customer satisfaction and, ultimately, higher revenue for your company. This is the first book to focus on a holistic quality view—what it is and how it links to overall business enhancements. The real-world examples used in this book allow you to learn and apply similar strategies and guidelines to help create a quality blueprint for your organization. Five pillars of quality are defined that can be used for any industry and, once internalized, can serve as a set of tools to continuously improve and measure the key factors impacting quality. What You’ll Learn Be aware of the key elements in any transformation that involves culture Link quality and business outcomes Understand quality and its holistic definition and why continuous improvement is still a relevant approach in enhancing quality Follow guidelines with specific examples that can be applied to any product release in any type of industry to improve quality and enhance Agile processes Utilize relevant metrics to measure and continuously improve to make incremental positive changes Who This Book Is For Individuals at various levels in organizations—from Agile scrum teams, all the way up to executive leadership