Download the fantastic book titled Living Service written by Marc Silvester, available in its entirety in both PDF and EPUB formats for online reading. This page includes a concise summary, a preview of the book cover, and detailed information about "Living Service", which was released on 27 December 2012. We suggest perusing the summary before initiating your download. This book is a top selection for enthusiasts of the Business & Economics genre.
Summary of Living Service by Marc Silvester PDF
Quality service is crucial in today’s business world and Living Service shows you how to deliver your service efficiently and at a competitive price, by adapting and evolving to your customer needs. Living Service provides an insight into the success of Fujitsu, where this new approach is already delivering extraordinary benefits, including: 30% faster deployment of services; 30% greater reliability in service provision; 15% saving on costs. It provides the new competitive weapon, which is set to do for service industries what Toyota’s lean production did for manufacturing industries. Organised into three parts: Mind, Body and Soul, it offers an easy-to-read format and each section is a stepping stone on the way to achieving Living Service. This book tells the great untold story of how they did it, and how you can do the same.
Detail About Living Service PDF
- Author : Marc Silvester
- Publisher : Pearson UK
- Genre : Business & Economics
- Total Pages : 159 pages
- ISBN : 0273747266
- Release Date : 27 December 2012
- PDF File Size : 17,8 Mb
- Language : English
- Rating : 4/5 from 21 reviews
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